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In 2008 Corporate Watch decided to begin writing to companies with allegations made about them by grassroots campaigners and publishing their responses. As we did so, we were drawn into several 'engagements' with companies designed to delay and mute dissent.

What's Wrong With the Public Relations Industry, wittily uses the metaphor of cosmetic surgery to describe the role of PR in providing a desirable, acceptable exterior to damaging corporate projects. It shows how the PR veneer simultaneously facilitates and obscures the potent relationships between the corporate sector and government, undermines protest and resistance to corporate developments and enables the dissemination of false or confusing stories through the media that detract from the true cost of socially and ecologically damaging corporate projects